COMMUNICATION SKILLS: HOW TO CONNECT

Communication: it lets you connect with people, build friendships and develop relationships at work and at home, and in a variety of social situations. Yet we dont always succeed in getting ourselves understood, we dont always understand exactly what other people mean - what they feel, need, do and dont want, and we dont always respond in the way others want us to. Why is that? Its because communication is a dynamic process, influenced by all the complexities and uncertainties of human behaviour. People often recognize that they need better communication skills, but don't know exactly what that means or how to make it happen.This book will enable you to: Know what the barriers to communication are and how to overcome them Cut through uncertainty and doubt about what others are saying Read other people and situations; understand their feelings and emotions, what they mean and what they do and dont want. Explain yourself clearly and succinctly; to make it clear what you do and dont want Build a rapport easily with other people Know what to say to help others open up to you Feel confident about communicating with a diverse range of people Develop the confidence to speak up in a group, understand everyone elses perspectives and to enable others to do the same. Communication Skills will help you communicate more easily and effectively in any situation! It tells you everything you need to know to develop empathy and rapport with others, be able to say what you mean, clearly and succinctly. Whether at work or home, with friends or strangers, this book will enable you to have a positive impact on everything you say and hear.